Salesforce Analytics Cloud

We connect the data across your organization to exhibit the insights that will enhance your operations and drive growth.

Implementation | Integration |
Consulting | Application Developmentt


At Global Metrics, we integrate Salesforce’s Sales Cloud to streamline common tasks and collect the most important information for your business. It lets you gather data about customer interactions, encourage conversions and manage all features of sales, from anywhere, anytime. We can provide customization or definitive development to any implementation as required.

Annual Support & Advocacy Program

Your CRM environment is a strategic component of your business. Driving user adoption across your organization will be critical to the success of your customer experience strategy. You could have budgets rolled up for the best of the technologies, but having the best practices and support in place is equally important. Enabling you with the day-to-day support and services you need, becomes critical to ensure that your customer experience strategies are successful.



Support Features

Post implementation support & annual application Health Check

Email support for Level 1 & Level2 support requests

Periodic feedback / assessment on user adoption, technical configurations, integration and patch upgrades

Flexible plans for onsite, offshore and multi-shore delivery support
Access to support tools, domain experts & engineering teams.
Discounts on training programs



Data Management

Data Utilization

Duplicate & Incorrect data may not be big news to businesses, but many organizations simply lack the manpower to comb through their databases and separate value from waste.

Data Enrichment

Filling in missing gaps in your customer data is a powerful way to segment your contact lists, personalize your messages, gain new insights and create opportunities for your business.

Campaign Management

Omni-channel marketing is the key to Modern marketing. Be it email, chat or social channels, its important to engage with prospects and customers equally.
About

Salesforce Analytics Cloud

Global Metrics delivers leading edge solutions based on Salesforce Analytics Cloud powered by Wave. Our deep pilot Salesforce Analytics Cloud experience combined with a strong background in BI, Big Data, and ERP, positions Global Metrics as a highly valued advisor in Salesforce.com. Global Metrics Integrated Analytics powered by Salesforce Analytics Cloud provides an innovative solution on a revolutionary cloud analytic platform.

Services We Provide


Salesforce Analytics Cloud Pilots

Utilizing data from your existing primary org we set your Salesforce data free with Salesforce Analytics Cloud. Let us show you…"what is possible."

Multi Org Strategies for Salesforce Analytics Cloud

Our early Analytics Cloud experience included developing key strategies for multi-org data visibility via single data sets.

Integrated Sales and Financial Forecasting

Let us show you how to streamline sales to finance planning, and forecasting process.

Salesforce and ERP Integrated Analytics

By Combining Salesforce and ERP, we deliver powerful application around sales forecasting, actual sales reporting and other key operational analytics.

Salesforce and BI Integrated Analytics

We leverage Global Metricss deep BI practices with other technologies to utilize existing data sources in combination with Salesforce Analytics Cloud.

Global Metrics Integrated Analytics for Oracle

In partnership with key ETL vendors and leveraging Global Metricss deep Oracle experience to integrate Salesforce Analytics Cloud with Oracle ERP and Performance Management Applications including; OBIEE, Hyperion, PeopleSoft and Oracle EBS.